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SHIPPING POLICY

Shipping prices reflect actual costs involved in shipping handmade ceramics to your door. We do not charge a mark up on postage.

All items will be shipped within 5 business days.

NOTE: Rural and Remote locations. Where postage rates to rural or remote areas  exceed the standard postage rate you will be contacted and advised of the amended postage rate. If the customer does not choose to proceed at the revised postage rate we will refund their purchase. 

RETURN POLICY

Once your order has been placed we are unable to amend  your order as the dispatch process is started instantly. Purchased items are non-refundable for change of mind.

Contact us if you require assistance via trenna@swellceramicsbytrenna.com

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